I totally support the other complaint about Be2. At last, someone is shedding light on this dating website. I cancelled my subscription before it expired, but I was also charged for the next six months because I did not send a cancellation letter to Luxembourg! If they advertise in New Zealand, why should I write a letter to Luxmburg to cancel? When I signed up, I did not see anywhere I needed to send a letter if I wanted to cancel! This is unfair! I want a refund for the 6 months I was charged and never used.
Website:
https://www.be2.co.nzAddress:
13 rue du Commerce L-1351 Luxembourg
The business response to the above complaint:
Be2 dating site was notified of the above complaint, but we have not received a response from them.
Responded on:
Responder:
Lister's follow-up:
There are no new updates from the lister yet!
Followed up on:
When digging under the Be2 dating site, you will find many complaints! Here is one:
“I have had some problems with BE2 also. Got me a premium membership but the site was…well, to put it like this, I wanted out fast again.
So I wrote them an e-mail to cancell my premium access/account and filled in all the information they needed. Then after some time they billed me again for a new premium periode from my credit card. I was not pleased by this at all, so went to the web site and in the contact form they have going there, I delivered a “letter” to them explaining what happend and said that I was expecting them to pay me back the money for the last billing.
I got no answers on either, so now I have sent a new complaint.
If Be2 want to be taken seriously they should atleast send a e-amil back when somebody contacts them, but…yea…”
Read more complaints about Be2 at the following link: https://www.complaintsboard.com/be2-scam-and-fraudlent-c354413.